Updated: January 1, 2026

Privacy Policy 7cuci β€”
Protection of Your Personal Data

At 7cuci, your privacy is not just a legal obligation β€” it is a genuine commitment. This document clearly explains how we collect, use, store, and protect each member's personal information.

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Six core principles governing how 7cuci manages your personal data

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Bank-Grade Encryption

All data transmitted between your device and 7cuci servers is encrypted using 256-bit SSL encryption β€” the same technology used by leading banking institutions worldwide.

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No Sale of Personal Data

7cuci never sells, leases, or transfers your personal data to third parties for marketing purposes. Your information belongs solely to you.

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Full Control by You

You may access, update, request correction of, or request deletion of your personal data at any time through your account settings or by contacting our team.

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Minimum Collection

We only collect information that is genuinely necessary to provide our services to you. No excess data is gathered without a clear and legitimate purpose.

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Limited Retention

Your personal data is retained only for as long as required by law or operational necessity. When no longer needed, it is securely deleted.

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Full Transparency

We always keep you informed about what data is collected, why it is collected, and who may access it. There are no secrets in how we manage your privacy.

πŸ“Œ Important Note: By using the 7cuci platform, you agree to the data collection and usage practices described in this Privacy Policy. Please read this document carefully. If you have any questions, our support team is ready to help.

01 Introduction and Scope of This Policy

This Privacy Policy is published by 7cuci and applies to all users who access or use our platform via the 7cuci.org website or the 7cuci mobile app. This document explains our privacy practices in a clear and straightforward manner, in line with the transparency principles we uphold.

7cuci is committed to protecting every member's privacy. We understand that you entrust us with your personal information, and we take that trust seriously. This policy explains what information we collect, how it is used, and your rights regarding that personal data.

This policy covers information you provide directly to us, information collected automatically while you use the platform, and information we receive from authorised third parties.

02 Types of Personal Data Collected

7cuci collects various types of information to provide you with a secure and comprehensive service. The main categories of data we collect are as follows:

Data Categories Example Information Requirements
Personal Identity Full name, date of birth, gender, identification card number Required (KYC)
Contact Information Email address, phone number, residential address Required
Financial Information Bank account number, bank name, digital wallet details Required (Transaction)
Usage Data Betting history, game types, active hours, platform preferences Automatic
Technical Data IP address, device type, web browser, operating system Automatic
Verification Documents Copy of ID, bank statement, verification selfie Required (Full KYC)

KYC Note: The Know Your Customer (KYC) process is an industry-standard requirement to ensure the security of financial transactions. All documents you submit are stored securely and accessed only by authorised personnel.

03 How We Collect Data

Your personal data is collected through the following methods:

  • Account Registration: Information you provide when creating a new account at 7cuci.
  • KYC Process: Documents and information you submit during the identity verification process.
  • Financial Transactions: Information provided when making a deposit or withdrawal.
  • Platform Usage: Activity data collected automatically while you use our services.
  • Support Communications: Information you share when contacting our customer support team.
  • Cookies and Web Technologies: Technical data collected through cookies and website analytics tools.
  • Authorised Third Parties: Information from the payment processors and identity verification services we use.

We only collect data required for the stated purposes. We do not build personal profiles beyond what is needed to deliver a safe platform experience.

04 Purpose of Personal Data Use

The personal data we collect is used for the following purposes:

  • To create and manage your member account on the 7cuci platform.
  • To securely process deposits, withdrawals, and other financial transactions.
  • To carry out KYC and identity verification processes as required by law.
  • To provide effective and personalised customer support.
  • To send important notifications related to your account, transactions, and security.
  • To detect and prevent fraud, money laundering, and other illegal activities.
  • To comply with applicable legal and regulatory obligations.
  • To improve and develop the platform based on usage patterns.
  • To send relevant marketing communications (with your consent).

Marketing Preferences: You may opt out of marketing communications at any time through your account preferences or by contacting our support team. Opting out does not affect the core services you receive.

05 Data Sharing with Third Parties

7cuci does not sell your personal data to any party. However, we may share certain information with selected third parties in very limited circumstances:

  • Payment Processors: Transaction details required to process your deposits and withdrawals (e.g. FPX, DuitNow, your bank).
  • Identity Verification Services: Data required for KYC processes, shared with trusted identity verification service providers.
  • IT Service Providers: Companies providing technical infrastructure, hosting, and cybersecurity services for our platform.
  • Legal Authority: Information required when mandated by law, court order, or a request from an enforcement agency.

All third parties we work with are bound by strict data protection agreements. They are only permitted to use your data for specified purposes and may not use it for any other reason.

International Data Transfers: In certain circumstances, your data may be processed outside Malaysia. In such cases, we ensure that equivalent protections meeting Malaysian standards are fully upheld through strict contractual agreements.

06 Data Security and Protection

The security of your personal data is a top priority at 7cuci. We implement multiple layers of technical and organisational protection to keep your data safe at all times:

  • 256-bit SSL Encryption: All communications between your device and our servers are protected with military-grade encryption.
  • Two-Factor Authentication (2FA): An additional security layer is available and encouraged for all member accounts.
  • 24/7 Monitoring: An automated monitoring system detects and alerts on suspicious activity in real time.
  • Restricted Access: Only authorised and trained staff may access member personal data, and only when necessary.
  • Security Audit: Security testing and audits are conducted regularly to identify and address any vulnerabilities.
  • Data Backup: Data is backed up regularly and stored in a secure location to ensure service continuity.

While we take all reasonable steps to protect your data, no system is entirely risk-free. We encourage you to take protective measures as well, such as using a strong password and not sharing your login credentials.

07 Cookies and Tracking Technologies

The 7cuci website and app use cookies and similar tracking technologies to enhance the user experience and understand platform usage patterns. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login and session verification. Cannot be disabled.
  • Performance Cookies: To collect anonymised data on how users interact with the platform for improvement purposes.
  • Functionality Cookies: To save your preferences such as language and display settings for a more personalised experience.
  • Analytics Cookies: To help us understand platform traffic and usage patterns for continuous improvement.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

08 Your Rights as a Data Subject

You have important rights regarding your personal data. 7cuci respects and facilitates the exercise of these rights:

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Right to Access

You have the right to request a copy of the personal data we hold about you at any time.

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Right to Rectification

You may request correction of any inaccurate or incomplete data in our records.

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Right to Erasure

In certain circumstances, you may request deletion of your personal data from our systems.

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Right to Restriction

You may request that we restrict the processing of your data in certain situations as defined by law.

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Right to Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another provider.

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Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time.

How to Submit a Request: To exercise any of the rights above, contact the 7cuci Privacy team via our support email. We will respond within 14 business days. Some requests may require additional identity verification.

09 Children's Data Protection

The 7cuci platform is strictly for adults aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

If we discover that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that information from our systems and close the relevant account.

Underage Account Reporting: If you suspect that someone under the age of 18 has registered an account on 7cuci, please contact our support team immediately. We take the protection of minors very seriously.

10 Data Retention Period

7cuci retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. General data retention guidelines are as follows:

  • Active Account Data: For as long as your account remains active on the 7cuci platform.
  • Data After Account Closure: Up to 7 years for financial records to comply with applicable legal requirements.
  • Log and Technical Data: Typically between 90 days and 12 months, depending on log type.
  • Support Communication Data: Up to 3 years from the date of last interaction.

Once the retention period expires and there is no legal requirement to keep the data longer, it is securely deleted or anonymised.

11 Policy Amendments & How to Contact Us

7cuci reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, technology, or legal requirements. When material changes are made, we will notify you via in-platform notification or your registered email at least 14 days before the changes take effect.

The latest version of this Privacy Policy is always accessible on the 7cuci website. The most recent update date will be shown at the top of this document. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.

If you have any questions, concerns, or wish to exercise your privacy rights, please contact our Privacy Officer via:

Support Email
Live Chat
Available 24/7 via the platform

Last updated: January 1, 2026 β€” Version 2.4

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Your Data Is Safe With Us 7cuci

Join over 500,000 members who trust 7cuci for a safe, transparent, and enjoyable betting experience. Your privacy is our priority.

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